Sprayglo® Warranty

Our warranties vary depending on the services and repairs you have chosen. All services and repairs are to the existing surfaces of your vehicle. Therefore, our warranties must be limited to our workmanship and the materials we use. Our warranties do not cover pre-existing or undetected conditions.

Spot or Panel Painting
All materials used to panel paint or spot & blend any area of your vehicle will be guaranteed in accordance with the type of paint applied. Most newer cars are finished in basecoat/clearcoat from the factory and in most cases that is what we will use to achieve the closest possible match to the existing finish. It is also necessary to use basecoat to blend, which yields the most seamless transition from the existing paint to the new.  In those cases, we will apply the same 5 year warranty that comes with our Extreme package.

Dent Repairs
All dent repairs are guaranteed against cracking or shrinking for one full year. We cannot be responsible for the cracking of old body filler or previous repairs.

Rust Repairs
Rust often forms inside metal parts & in tight seams, often not becoming apparent until it has worked it’s way to the outside. Think of the rust you see as the tip of the iceberg. We can repair a spot, but there’s almost certain to be more lurking underneath that could come through at any time. unless a panel is replaced, the recurrence of rust is possible at any time and therefore is beyond the limits of control by Sprayglo®. Therefore, all cosmetic rust repairs, including materials are guaranteed for 90 days.

Extra Preparation or Panel Stripping
Extra preparation (or stripping) will be performed only if it is detailed on the “repair order” form. If paint removal (extra preparation, stripping, etc.) is performed to eliminate peeling, cracking or delamination, Sprayglo® will warrant the finish as outlined in the Complete Paint Jobs section of this brochure. However, no warranty can be offered against peeling or cracking if the customer chooses to paint over cracked or delaminated areas.

Complete Paint Jobs
Sprayglo’s® warranties cover all paint jobs. The period of each warranty varies with the chemical makeup of the topcoat. Our limited warranties cover:
Failure due to application or Product problems
Peeling
Cracking
Fading (only Supreme & Extreme warranties)

Application
Sprayglo® guarantees all paint applications will be applied in a proper manner. This included techniques, environmental responsibility, and the correct amount of material to assure uniformity of color and consistent gloss.

Imperfections
Please understand that minor imperfections such as nicks, scratches or chips may be visible under the paint and are acceptable unless they are listed as specific area(s) of repair on your “Repair Order” form. Sprayglo® takes care to minimize dust and dirt settling into the new paint finish. Minimal amounts of dust are inherent to the refinishing process, especially in a low cost, production environments. Finish sand & buffing can be performed after the completion of the Extreme finish for an additional charge. This is a labor intensive process that requires an additional clearcoat to be applied since some of the finish will be removed during the polishing process. This process virtually eliminates imperfections and the texture or “orange peel” that results from the refinish process, leaving you with an extremely glossy, glass-like finish starting at $600. We offer this as an alternative for people who want to achieve that show-car shine without spending the many thousands of dollars that typically costs to achieve.

Peeling
Sprayglo® takes great care in the preparation of your vehicle. In most cases, our paint jobs include a primer sealer that will minimize the chance of peeling at any point.

Warranties against peeling/cracking are as follows:
20/20 90 days
Polyglo 2 years
Supreme 3 years
Extreme 5 years

Cracking
If the existing surfaces are not cracking prior to beginning the refinishing process or if extra preparation or stripping is purchased and outlined on the “Repair Order” form, the above outlined warranties (see peeling) will apply. However, under no circumstances can cracking from prior body filler (often difficult to detect) be covered under any warranty.

Fading

Polyglo 2 years
Supreme 3 years
Extreme 5 years

If your vehicle’s new finish fades within the initial period as listed above, Sprayglo® will repaint the vehicle or affected areas on your vehicle at no charge.